Do You Have Any Questions?
Your Questions Answered! Explore Our Frequently Asked Queries
Web development is the process of building and maintaining websites and web applications. It involves designing, coding, and ensuring that websites perform well on various devices and browsers.
We build a wide range of websites, including corporate sites, e-commerce platforms, blogs, portfolios, and web applications tailored to specific business needs.
The timeline depends on the complexity of the website. Basic websites can take a few weeks, while more complex sites may take several months.
Yes, we specialize in building secure, user-friendly e-commerce websites that include features like product management, payment gateways, and inventory control.
We use the latest technologies, including HTML5, CSS3, JavaScript, React, Angular, PHP, Python, and various CMS platforms like WordPress and Drupal.
Responsive web design ensures that websites adapt and display optimally on various devices, such as desktops, tablets, and smartphones, offering a seamless user experience.
Yes, we offer ongoing website maintenance, including software updates, security patches, content updates, and performance optimization.
Yes, we follow SEO best practices during development to ensure that your website is optimized for search engines, improving visibility and rankings.
Absolutely! We can redesign your existing website to improve its appearance, functionality, and user experience while aligning it with modern web standards.
Yes, we can assist with domain registration and setting up DNS settings to ensure your website is live and accessible.
Yes, we integrate third-party APIs for added functionalities like payment processing, social media, mapping services, and more.
Yes, we can integrate Google Analytics or other tracking tools to monitor your website’s performance, user behavior, and conversions.
Software development is the process of designing, creating, testing, and maintaining software applications to meet specific business or user needs. We at Kanel Technologies Africa provide end-to-end software development services.
We develop various types, including web applications, mobile apps, desktop software, enterprise solutions, and cloud-based systems tailored to client needs.
Timelines vary based on project complexity, but typically range from a few weeks for smaller applications to several months for larger, custom solutions.
We work with a range of modern technologies including Java, Python, .NET, JavaScript frameworks, Swift, Kotlin, and various cloud services.
Yes, we specialize in building custom software tailored to the unique requirements of your business.
Costs depend on factors like complexity, features, and technology. We offer competitive rates and can provide a detailed estimate after initial consultation.
Yes, we develop mobile applications for both iOS and Android platforms, focusing on usability, performance, and security.
Our process includes discovery, planning, design, development, testing, and deployment, followed by ongoing maintenance and support.
Absolutely. We ensure our software integrates seamlessly with your existing systems, databases, or third-party applications.
Yes, we offer post-launch support and maintenance to keep your software updated, secure, and optimized.
We follow industry best practices and secure coding standards, ensuring your data is encrypted, protected, and compliant with regulatory standards.
Yes, we can upgrade or enhance your current software to add new features, improve performance, and modernize the user experience.
Agile development is an iterative process focused on collaboration, flexibility, and customer feedback. We use agile methodologies to deliver results more efficiently.
Web software runs in a browser, accessible from any internet-connected device, while desktop software is installed and run on a specific operating system.
Yes, we develop secure, scalable e-commerce platforms customized to your business needs, with features like payment gateways and inventory management.
Tech support involves troubleshooting, resolving technical issues, and providing assistance with hardware, software, and networking problems. At Kanel Technologies Africa, we ensure your technology runs smoothly with proactive and efficient support services.
We offer a wide range of tech support services, including hardware and software troubleshooting, system upgrades, network setup and maintenance, IT security, data recovery, and remote assistance.
You can reach our tech support team via phone, email, or through our online support portal. We also provide remote assistance for quicker resolution of issues.
Our response time depends on the severity of the issue. Critical issues are prioritized and typically addressed within a few hours, while less urgent concerns may take up to 24 hours.
Yes, we offer 24/7 tech support for urgent issues, ensuring that your systems and operations are always up and running.
Yes, we handle both hardware and software issues. Our team is equipped to diagnose and repair system malfunctions, software errors, and performance issues.
If the issue requires on-site assistance, we can arrange a visit from one of our technicians to resolve the problem in person.
We offer proactive support, including regular maintenance, system monitoring, and security updates, to reduce the risk of future tech issues and ensure your systems remain optimized.
Yes, we support businesses of all sizes. Whether you’re a small startup or a large corporation, we provide scalable tech support solutions tailored to your needs.
We offer a wide range of computers, including desktops, laptops, and workstations from trusted brands. Whether you need a high-performance machine for gaming, business, or everyday use, we have the right solution for you.
Yes, we sell high-quality refurbished computers that are thoroughly tested and certified to ensure they perform as well as new ones, offering an affordable option without compromising on quality.
Absolutely. All our computers, laptops, and gadgets are genuine, sourced directly from reputable manufacturers. We guarantee authenticity and reliability with every product.
Yes, all our products come with a manufacturer’s warranty, and we also offer extended warranty options for added peace of mind.
Yes, we offer a wide variety of tech accessories, including keyboards, mice, headsets, chargers, and external drives, to complement the computers and gadgets we sell.
Yes, we offer professional installation and setup services for all the computers and gadgets we sell, ensuring everything works perfectly out of the box.
Our expert team is available to help you select the perfect computer or gadget based on your needs, whether it’s for personal use, gaming, business, or creative work. Just reach out for advice!
Yes, we offer a return and exchange policy for unused products within a specified period, allowing you to choose a better fit if the product doesn’t meet your expectations.
Yes, we offer comprehensive after-sales support for all products, including troubleshooting, repairs, and warranty assistance to ensure your gadget works flawlessly over time.
Yes, we offer flexible financing options and payment plans to make your purchase more affordable. Contact us to learn more about our payment plans and available options.
